Data deletion

Last updated: October 18, 2026

Business owners

1. Disconnect an account: in HelloCrew go to Crew → Receptionist → Channels (or Reputation manager) and choose Disconnect. Its access tokens are deleted immediately.
2. Remove app access: you can also remove HelloCrew in Facebook (Settings → Business integrations) or in your Google Account (Security → Third-party connections).
3. Delete everything: email cenk@agentland.app from your account email with the subject “Delete my HelloCrew data”. We delete your workspace, knowledge, conversations, leads and connections within 30 days and confirm by email.

Customers of a business

If you messaged a business that uses HelloCrew (on its website, Messenger, Instagram or WhatsApp) and want your messages deleted, email cenk@agentland.app with the business name, the channel, and the name or number you used. We will delete them within 30 days and confirm.

Questions? Email cenk@agentland.app.